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   Working Hours
Mon - Thur 9.00am - 4pm
Fri 9.00am - 2pm

FREQUENTLY ASKED QUESTIONS

Elite Shower Repairs is focused on providing high-quality service and customer satisfaction – we will do everything we can to meet your expectations. We are focused on quality, honesty and affordability. We only employ technicians who are experts in their field.

Sydney Metro & Lower Mountains, Gold Coast & Brisbane

75% of our quotes are done over the phone. We will ask you some questions that will give us a better understanding of the service you require.
If we turn up on the day and can’t fix your shower for whatever reason, we will provide you with a no bligation free quote. Our quotes a free so there will never be a charge for this service.

As we have fixed prices there are no hidden costs. Our quotes will have additional charges if you wish to upgrade the service. Should we need to do extra work we will always seek your approval before any work commences.

The Standard service will take approx 1-2 hours.
The Rejuvenation service will take approx 2-3 hours.

To ensure shower is dry for our service, We recommend to have your last shower by 9pm the night before.
To ensure the best results we also advise that you:
Dry the area with a towel or rag after the last shower
Give the shower a light clean
Remove all your shampoos and cleaning products etc.

Shower must not be used within 24 hours of the service being completed.
If your walls are regrouted you may find a white powder residue on the tiles, After the 24 hours wipe down the area with a dry or wet cloth.

There will be minimal noise and mess. We carry a vacuum so we clean up any mess before leaving. Disruption is very minimal.

Sorry, but we don’t do shower screen repairs or replacements.

We recommend customers source there own tiles as we only supply white or beige.

Sealants which contain mould inhibitors, will block the formation of the mould, but will be consumed by this process. This means that the amount of fungicide in the cured sealant is decreasing over time and that after some time, when the total amount of free fungicide is depleted, mould may form on the surface of the sealant again.
Products containing mould inhibitors will therefore remain mould-free for a longer time than a sealant surface not containing this fungicide, but after a period of time (depending on the environment in which the product is applied) formation of some mould will appear on a sanitary sealant surface as well.

Mould growth is the result of a number of environmental conditions:
*High moisture content and bad air circulation in bathrooms and kitchens
*Organic waste materials on the sealant surface (soaps, body gel, kitchen rests, etc)
*Warm temperatures

We accept cash, cheques, credit cards, amex (credit cards have a surcharge) or direct deposit. Jobs are payable on completion of the job.

Our warranty does not cover your shower going mouldy or sealants/grout discolouring over time.
We do not cover against building movement, which causes the epoxy to separate from the walls.
Our warranty is:

  • 2 years for wall grout and sealants
  • 5 years for epoxy products

What our happy customers say about us:

  • We have a really old bathroom and after the service was carried out I was so impressed, it was like a new shower again. Barry was on time and very polite. I felt very comfortable with leaving him in the house while I went to work. The whole experience with Elite Shower Repairs was nothing but positive.

    Client Greg Penrith
  • Hi.
    I’m just writing to compliment the workmanship on the work carried out to our shower. Such a beautiful looking job on my shower. Barry was very clear and explained to me what the service involved, and then did the job with no fuss. It looks beautiful …

    Client Fiona Warriewood
  • I had a look at the finished job today and it looks great. He has really made an effort to blend things in with the rest of the bathroom.
    He was very helpful with his follow up on questions and queries and sending me images of tile etc
    I have to say I have been very impressed with the service you guys provide…your speedy attention to detail, organisation and of course the job itself.
    You are very prompt and efficient in your replies either by email or phone
    I would have no hesitation in choosing / recommending Elite for any future jobs.

    Kind Regards

    Client Patrick
  • Hi, Barry, Thanks for doing such a great job! The shower looks new again. The tiles have come up really well.

    Client Rita Killara
  • My Bathroom and Balcony were just recently sealed. Not only were the jobs done and completed to perfection. Both areas were left clean and tidy. Barry respected my home. (taking shoes off on carpet) Barry also did extra bits like unblocking a pipe that he noticed was blocked to assist with water retention.
    It’s not often you find good trustworthy tradesman – who take pride in their work and go the extra mile. I was also able to leave him in my home while I took my kids to Sport. I would highly recommend Elite Shower Repairs.

    Client Julie Fenton Stanhope Gardens
  • Definitely recommend Barry Thompson a great worker. After 7 years of my parents verandah leaking they changed the face of their house from blue to white due to the concrete staining. I asked Barry to come around and look at it, it was fixed within a few hours my parents are extremely happy

    Client Sarah Barlow Stanhope Gardens
  • My showers look amazing!

    I am so pleased with the communication and professionalism.

    Never late and so tidy and clean.

    The price was worth it and yet not expensive.

    Client Diane Tam
  • What an Excellent result – I have new looking shower again. Still can’t believe you were able to colour match the existing the grout on the walls. – Looks brand new. Thank you so much

    Client Sarah Stanhope Gardens
  • Fantastic job done on our shower. Grout looks amazing and so glad it fixed our leaks! The quality is fantastic and the staff are very professional. Would definitely recommend to everyone!

    Client Monica Paine
  • I couldn’t be happier! It looked like a brand new shower by the time the technician finished. Fantastic Job.

    Client Joe Blacktown
  • Elite Shower Repairs provided such a great service that was efficient and done professionally. Barry the Technician was prompt and able to do a same day quote and booked in just a few days later. It made the shower look brand new! Would recommend Elite Shower Repairs to anyone requiring this kind of service. From a happy customer!

    Client Cecilienne-Mae Rooty Hill
  • Outstanding Service So pleased with the service provided to our shower. While we had a few other companies inspect, we chose Elite Shower Repairs as from the 1st phone call to the job being quoted, Staff was friendly and unlike others, I was asked many questions to ensure we saved money and didn’t get quoted for things that didn’t need doing. We were over the moon with the prompt efficient service. Once job was completed the bathroom was left spotless and shower looks new again. Thank you Elite.

    Client Icicle YT
  • Barry from Elite Shower fixed my leaking shower recess problem very efficiently. Both in the planning of the job and its execution, he provided excellent service at a reasonable price. He left the area clean as new. In fact, you wouldn’t know he had been except for the fact that the shower is now completely leak-free. Recommended TONY BOND EDGECLIFF

    Client Tony Bond Edgecliff

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