Call Support 1300 035 483
   Working Hours
Mon - Thur 8.45am - 4pm. Fri 8.45am - 2pm

FREQUENTLY ASKED QUESTIONS

Elite Shower Repairs is focused on providing high-quality service and customer satisfaction – we will do everything we can to meet your expectations. We are focused on quality, honesty and affordability. We only employ technicians who are experts in their field.

Sydney Metro & Lower Mountains, Gold Coast & Brisbane

75% of our quotes are done over the phone. We will ask you some questions that will give us a better understanding of the service you require.
If we turn up on the day and can’t fix your shower for whatever reason, we will provide you with a no bligation free quote. Our quotes a free so there will never be a charge for this service.

As we have fixed prices there are no hidden costs. Our quotes will have additional charges if you wish to upgrade the service. Should we need to do extra work we will always seek your approval before any work commences.

The Standard service will take approx 1-2 hours.
The Rejuvenation service will take approx 2-3 hours.

To ensure shower is dry for our service, We recommend to have your last shower by 9pm the night before.
To ensure the best results we also advise that you:
Dry the area with a towel or rag after the last shower
Give the shower a light clean
Remove all your shampoos and cleaning products etc.

Shower must not be used within 24 hours of the service being completed.
If your walls are regrouted you may find a white powder residue on the tiles, After the 24 hours wipe down the area with a dry or wet cloth.

There will be minimal noise and mess. We carry a vacuum so we clean up any mess before leaving. Disruption is very minimal.

Sorry, but we don’t do shower screen repairs or replacements.

We recommend customers source there own tiles as we only supply white or beige.

We accept cash, cheques, credit cards, amex (credit cards have a surcharge) or direct deposit. Jobs are payable on completion of the job.

Our warranty does not cover your shower going mouldy or sealants/grout discolouring over time.
We do not cover against major building movement.
We do not cover any plumbing issues over the 25 year period.

What our happy customers say about us:

  • I love my new shower. Its gone from being old and mouldy to looking new again. What a fantastic job. The service was explained in detail and Barry turned up on time, which is rare these days. I was most impressed with the cleanliness of the bathroom after job completed. No dust or mess to clean up. Thank you again

    Client Nicole Westmead
  • Hi Barry,

    Thanks for doing such an amazing job on our shower. You can imagine my dismay when I realised my shower was leaking so close to Christmas. Barry and his team were so helpful and were able to accommodate us urgently prior to Christmas. They were completely professional, even removing their shoes when walking through the house. They were quick, efficient and the difference in my showers was immense. We really appreciated the pride that they took in completing the job properly and neatly. We would have no hesitation in recommending them or using them again ourselves. Their customer service was exemplary, their workmanship spectacular and were always prompt and professional.

    Thanks so much to the team at Elite Shower Repairs.

    Client Phil & Belinda The Ponds
  • Hi.
    I’m just writing to compliment the workmanship on the work carried out to our shower. Such a beautiful looking job on my shower. Barry was very clear and explained to me what the service involved, and then did the job with no fuss. It looks beautiful …

    Client Fiona Warriewood
  • An absolutely fantastic service. We have used Elite Shower Repairs on many renovations and they have exceeded our expectations every time. Reliable, honest, friendly and always flexible, I would highly recommend this service to everyone.

    Client Kate McDonald-Schembri
  • Hi, Barry, Thanks for doing such a great job! The shower looks new again. The tiles have come up really well.

    Client Rita Killara
  • Thank you very much for a great job if you ever need a reference please have the customer contact me. Amazing is all I can say

    Client Richard Hoskins Rooty Hill
  • It was a pleasure dealing with Simon of Elite Showers. Thoroughly professional from quote to completion and no surprises approach to job. We undertook a full renovation to our bath and couldn’t be happier with the result – from quality of workmanship to time to completion and staying on budget – highly recommend Elite.

    Client Shilpa
  • My shower had been leaking for quite some time – within one week of making initial contact my shower is now fixed. The guy who came and fixed my shower was informative very friendly and arrived on time, highly recommended.

    Client Jennifer Platt
  • What an Excellent result – I have new looking shower again. Still can’t believe you were able to colour match the existing the grout on the walls. – Looks brand new. Thank you so much

    Client Sarah Stanhope Gardens
  • Great customer service and technicians attention to detail and work ethic was absolutely outstanding

    Client Kellie Weyman
  • We have a really old bathroom and after the service was carried out I was so impressed, it was like a new shower again. Barry was on time and very polite. I felt very comfortable with leaving him in the house while I went to work. The whole experience with Elite Shower Repairs was nothing but positive.

    Client Greg Penrith
  • Thankyou so much for the amazing work you’ve done for me and being so accommodating with time.
    I’ve always believed that great Customer Service is more important than the work itself but to get both at the high level you have provided is a first for me and I highly recommend you, your passion for what you do and your exceptional work. Thankyou

    Client Leanne Cash
  • From start to finish this business provides you with professionalism, understanding and great communication. They provide quality workmanship, attention to detail and flexibility. I would not hesitate recommending them to anybody.
    Thank you!

    Client Mathew Kitching

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