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   Working Hours
Mon - Thur 9.00am - 4pm
Fri 9.00am - 2pm

FREQUENTLY ASKED QUESTIONS

Elite Shower Repairs is focused on providing high-quality service and customer satisfaction – we will do everything we can to meet your expectations. We are focused on quality, honesty and affordability. We only employ technicians who are experts in their field.

Sydney Metro & Lower Mountains.

75% of our quotes are done over the phone. We will ask you some questions that will give us a better understanding of the service you require.
If we turn up on the day and can’t fix your shower for whatever reason, we will provide you with a no bligation free quote. Our quotes a free so there will never be a charge for this service.

As we have fixed prices there are no hidden costs. Our quotes will have additional charges if you wish to upgrade the service. Should we need to do extra work we will always seek your approval before any work commences.

The Standard service will take approx 1-2 hours.
The Rejuvenation service will take approx 2-3 hours.

To ensure shower is dry for our service, We recommend to have your last shower by 9pm the night before.
To ensure the best results we also advise that you:
Dry the area with a towel or rag after the last shower
Give the shower a light clean
Remove all your shampoos and cleaning products etc.

Shower must not be used within 24 hours of the service being completed.
If your walls are regrouted you may find a white powder residue on the tiles, After the 24 hours wipe down the area with a dry or wet cloth.

There will be minimal noise and mess. We carry a vacuum so we clean up any mess before leaving. Disruption is very minimal.

Sorry, but we don’t do shower screen repairs or replacements.

We recommend customers source there own tiles as we only supply white or beige.

Sealants which contain mould inhibitors, will block the formation of the mould, but will be consumed by this process. This means that the amount of fungicide in the cured sealant is decreasing over time and that after some time, when the total amount of free fungicide is depleted, mould may form on the surface of the sealant again.
Products containing mould inhibitors will therefore remain mould-free for a longer time than a sealant surface not containing this fungicide, but after a period of time (depending on the environment in which the product is applied) formation of some mould will appear on a sanitary sealant surface as well.

Mould growth is the result of a number of environmental conditions:
*High moisture content and bad air circulation in bathrooms and kitchens
*Organic waste materials on the sealant surface (soaps, body gel, kitchen rests, etc)
*Warm temperatures

We accept cash, cheques, credit cards, (credit cards have a surcharge) or direct deposit. Jobs are payable on completion of the job.

Our warranty does not cover your shower going mouldy or sealants/grout discolouring over time.
We do not cover against building movement, which causes the epoxy to separate from the walls.
Our warranty is:

  • 2 years for wall grout and sealants
  • 5 years for epoxy products

What our happy customers say about us:

  • My shower had been leaking for quite some time – within one week of making initial contact my shower is now fixed. The guy who came and fixed my shower was informative very friendly and arrived on time, highly recommended.

    Client Jennifer Platt
  • I highly recommend Elite Shower Repairs. There was no “I’ll be there sometime between 9 and 2,” Barry and Simon the tiler organised a specific times, worked around my schedule, and showed up when they said they were going to.  They were both efficient, detailed, professional, friendly, and told me exactly what they would be doing each day (my shower was not a simple one).  Best of all though, they did a fantastic job, and went above and beyond to find me tiles that matched the rest of my bathroom floor.  Now my shower doesn’t leak, and the water flows into the drain instead of pooling in the corner like it used to.  Thank you for saving my shower!!

    Client Sheri Thomson
  • Outstanding Service So pleased with the service provided to our shower. While we had a few other companies inspect, we chose Elite Shower Repairs as from the 1st phone call to the job being quoted, Staff was friendly and unlike others, I was asked many questions to ensure we saved money and didn’t get quoted for things that didn’t need doing. We were over the moon with the prompt efficient service. Once job was completed the bathroom was left spotless and shower looks new again. Thank you Elite.

    Client Icicle YT
  • Excellent service and great results! Thank you so much Elite Shower Repairs, we are so happy with our shower it looks amazing. Would highly recommend to family and friends, keep up the great work.

    Client Sarah Luadaka
  • Hi.
    I’m just writing to compliment the workmanship on the work carried out to our shower. Such a beautiful looking job on my shower. Barry was very clear and explained to me what the service involved, and then did the job with no fuss. It looks beautiful …

    Client Fiona Warriewood
  • Definitely recommend Barry Thompson a great worker. After 7 years of my parents verandah leaking they changed the face of their house from blue to white due to the concrete staining. I asked Barry to come around and look at it, it was fixed within a few hours my parents are extremely happy

    Client Sarah Barlow Stanhope Gardens
  • I had a look at the finished job today and it looks great. He has really made an effort to blend things in with the rest of the bathroom.
    He was very helpful with his follow up on questions and queries and sending me images of tile etc
    I have to say I have been very impressed with the service you guys provide…your speedy attention to detail, organisation and of course the job itself.
    You are very prompt and efficient in your replies either by email or phone
    I would have no hesitation in choosing / recommending Elite for any future jobs.

    Kind Regards

    Client Patrick
  • I couldn’t be happier! It looked like a brand new shower by the time the technician finished. Fantastic Job.

    Client Joe Blacktown
  • Thanks again Barry. My wife was most impressed with your quality of work. Highly recommended. Cheers John

    Client John Strathfeild
  • Hi, Barry, Thanks for doing such a great job! The shower looks new again. The tiles have come up really well.

    Client Rita Killara
  • From start to finish this business provides you with professionalism, understanding and great communication. They provide quality workmanship, attention to detail and flexibility. I would not hesitate recommending them to anybody.
    Thank you!

    Client Mathew Kitching
  • I love my new shower. Its gone from being old and mouldy to looking new again. What a fantastic job. The service was explained in detail and Barry turned up on time, which is rare these days. I was most impressed with the cleanliness of the bathroom after job completed. No dust or mess to clean up. Thank you again

    Client Nicole Westmead
  • Fantastic job done on our shower. Grout looks amazing and so glad it fixed our leaks! The quality is fantastic and the staff are very professional. Would definitely recommend to everyone!

    Client Monica Paine

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