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Mon - Thur 9.00am - 4pm. Fri 9.00am - 2pm

FREQUENTLY ASKED QUESTIONS

Elite Shower Repairs is focused on providing high-quality service and customer satisfaction – we will do everything we can to meet your expectations. We are focused on quality, honesty and affordability. We only employ technicians who are experts in their field.

Sydney Metro & Lower Mountains, Gold Coast & Brisbane

75% of our quotes are done over the phone. We will ask you some questions that will give us a better understanding of the service you require.
If we turn up on the day and can’t fix your shower for whatever reason, we will provide you with a no bligation free quote. Our quotes a free so there will never be a charge for this service.

As we have fixed prices there are no hidden costs. Our quotes will have additional charges if you wish to upgrade the service. Should we need to do extra work we will always seek your approval before any work commences.

The Standard service will take approx 1-2 hours.
The Rejuvenation service will take approx 2-3 hours.

To ensure shower is dry for our service, We recommend to have your last shower by 9pm the night before.
To ensure the best results we also advise that you:
Dry the area with a towel or rag after the last shower
Give the shower a light clean
Remove all your shampoos and cleaning products etc.

Shower must not be used within 24 hours of the service being completed.
If your walls are regrouted you may find a white powder residue on the tiles, After the 24 hours wipe down the area with a dry or wet cloth.

There will be minimal noise and mess. We carry a vacuum so we clean up any mess before leaving. Disruption is very minimal.

Sorry, but we don’t do shower screen repairs or replacements.

We recommend customers source there own tiles as we only supply white or beige.

Sealants which contain mould inhibitors, will block the formation of the mould, but will be consumed by this process. This means that the amount of fungicide in the cured sealant is decreasing over time and that after some time, when the total amount of free fungicide is depleted, mould may form on the surface of the sealant again.
Products containing mould inhibitors will therefore remain mould-free for a longer time than a sealant surface not containing this fungicide, but after a period of time (depending on the environment in which the product is applied) formation of some mould will appear on a sanitary sealant surface as well.

Mould growth is the result of a number of environmental conditions:
*High moisture content and bad air circulation in bathrooms and kitchens
*Organic waste materials on the sealant surface (soaps, body gel, kitchen rests, etc)
*Warm temperatures

We accept cash, cheques, credit cards, amex (credit cards have a surcharge) or direct deposit. Jobs are payable on completion of the job.

Our warranty does not cover your shower going mouldy or sealants/grout discolouring over time.
We do not cover against major building movement.
We do not cover any plumbing issues over the 25 year period.

What our happy customers say about us:

  • Simon did a terrific job. He was very professional and didn’t cut corners – e.g. it would have been easy to tile over waterproofing despite pinholes and save himself a Saturday but he did the right thing and reproofed. He turned up when he said he would and if there were unforseen delays,  he let me know in a timely manner.  I have recommended your service to a Real Estate agency, my neighbour and another  friend.  Barry’s advice was spot on – the tiles on the floor are great and the wall tiles almost match the others. Thank-you for a wonderful service and for your reliability

    Regards,
    Pam

    Client Pam Freeland
  • I couldn’t be happier! It looked like a brand new shower by the time the technician finished. Fantastic Job.

    Client Joe Blacktown
  • Great customer service and technicians attention to detail and work ethic was absolutely outstanding

    Client Kellie Weyman
  • From the initial call out and the efficient quoting process, to the high quality work, Barry and Melissa were a pleasure to deal with. We are very happy with the service and highly recommend them.

    Client Robert and Julijana
  • Hi,
    We have just had our shower sealed and Barry has done an excellent job. We were so impressed by his work ethic and pleasant manner, the end result is just great. Thank you for this and I will definetly recommend Elite Shower Repairs to our family and friends.
    Kind Regards.

    Client Tracey Wentworthville
  • Wow Barry was awesome. He turned a bad job into an amazing showpiece. Recommend him to anyone. Thanks for not only a good job. But being a nice person.

    Client John Moussa St Ives
  • The service provided by Elite Shower Repairs was exceptional. From the phone call to the onsite quoting to completing the job, the staff and tech were professional and helpful. Tech thoroughly explained the procedure and repairs needed in our shower. We no longer have any leaks and our shower looks fantastic! I will be highly recommending to family and friends. Thanks again for the fast prompt service.

    Client Eryn Pepyat
  • My showers look amazing!

    I am so pleased with the communication and professionalism.

    Never late and so tidy and clean.

    The price was worth it and yet not expensive.

    Client Diane Tam
  • Elite Shower Repairs provided such a great service that was efficient and done professionally. Barry the Technician was prompt and able to do a same day quote and booked in just a few days later. It made the shower look brand new! Would recommend Elite Shower Repairs to anyone requiring this kind of service. From a happy customer!

    Client Cecilienne-Mae Rooty Hill
  • Excellent service and great results! Thank you so much Elite Shower Repairs, we are so happy with our shower it looks amazing. Would highly recommend to family and friends, keep up the great work.

    Client Sarah Luadaka
  • We have a really old bathroom and after the service was carried out I was so impressed, it was like a new shower again. Barry was on time and very polite. I felt very comfortable with leaving him in the house while I went to work. The whole experience with Elite Shower Repairs was nothing but positive.

    Client Greg Penrith
  • We are all pretty quick to complain when something goes wrong. When something goes right we want to tell you about Elite Shower repairs who repaired the faulty leaking grout and resealed around the bath and basins today. We are so pleased with Barry’s professionalism and highly recommend him. Thanks again for a great job.

    Client Vicki Crampton Kellyville
  • From start to finish this business provides you with professionalism, understanding and great communication. They provide quality workmanship, attention to detail and flexibility. I would not hesitate recommending them to anybody.
    Thank you!

    Client Mathew Kitching

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