Call Support 0288249746
   Working Hours
Mon - Thur: 8.00am - 4pm
Fri: Office Closed

FREQUENTLY ASKED QUESTIONS

Elite Shower Repairs is focused on providing high-quality service and customer satisfaction – we will do everything we can to meet your expectations. We are focused on quality, honesty and affordability. We only employ technicians who are experts in their field.

Sydney Metro & Lower Mountains.


Warning: A non-numeric value encountered in /home/eliteshower/public_html/wp-content/themes/elite/template-parts/template-faq.php on line 48

75% of our quotes are done over the phone. We will ask you some questions that will give us a better understanding of the service you require.
If we turn up on the day and can’t fix your shower for whatever reason, we will provide you with a no bligation free quote. Our quotes a free so there will never be a charge for this service.

As we have fixed prices there are no hidden costs. Our quotes will have additional charges if you wish to upgrade the service. Should we need to do extra work we will always seek your approval before any work commences.

The Standard service will take approx 1-2 hours.
The Rejuvenation service will take approx 2-3 hours.

To ensure shower is dry for our service, We recommend to have your last shower by 9pm the night before.
To ensure the best results we also advise that you:
Dry the area with a towel or rag after the last shower
Give the shower a light clean
Remove all your shampoos and cleaning products etc.

Shower must not be used within 24 hours of the service being completed.
If your walls are regrouted you may find a white powder residue on the tiles, After the 24 hours wipe down the area with a dry or wet cloth.

There will be minimal noise and mess. We carry a vacuum so we clean up any mess before leaving. Disruption is very minimal.

Sorry, but we don’t do shower screen repairs or replacements.

We recommend customers source there own tiles as we only supply white or beige.

Sealants which contain mould inhibitors, will block the formation of the mould, but will be consumed by this process. This means that the amount of fungicide in the cured sealant is decreasing over time and that after some time, when the total amount of free fungicide is depleted, mould may form on the surface of the sealant again.
Products containing mould inhibitors will therefore remain mould-free for a longer time than a sealant surface not containing this fungicide, but after a period of time (depending on the environment in which the product is applied) formation of some mould will appear on a sanitary sealant surface as well.

Mould growth is the result of a number of environmental conditions:
*High moisture content and bad air circulation in bathrooms and kitchens
*Organic waste materials on the sealant surface (soaps, body gel, kitchen rests, etc)
*Warm temperatures

We accept cash, cheques, credit cards, (credit cards have a surcharge) or direct deposit. Jobs are payable on completion of the job.

Our warranty does not cover your shower going mouldy or sealants/grout discolouring over time.
We do not cover against building movement, which causes the epoxy to separate from the walls.
Our warranty is:

  • 2 years for wall grout and sealants
  • 5 years for epoxy products

What our happy customers say about us:

  • Outstanding Service So pleased with the service provided to our shower. While we had a few other companies inspect, we chose Elite Shower Repairs as from the 1st phone call to the job being quoted, Staff was friendly and unlike others, I was asked many questions to ensure we saved money and didn’t get quoted for things that didn’t need doing. We were over the moon with the prompt efficient service. Once job was completed the bathroom was left spotless and shower looks new again. Thank you Elite.

    Client Icicle YT

  • Great customer service and technicians attention to detail and work ethic was absolutely outstanding

    Client Kellie Weyman

  • Hi,
    We have just had our shower sealed and Barry has done an excellent job. We were so impressed by his work ethic and pleasant manner, the end result is just great. Thank you for this and I will definetly recommend Elite Shower Repairs to our family and friends.
    Kind Regards.

    Client Tracey Wentworthville

  • I had a look at the finished job today and it looks great. He has really made an effort to blend things in with the rest of the bathroom.
    He was very helpful with his follow up on questions and queries and sending me images of tile etc
    I have to say I have been very impressed with the service you guys provide…your speedy attention to detail, organisation and of course the job itself.
    You are very prompt and efficient in your replies either by email or phone
    I would have no hesitation in choosing / recommending Elite for any future jobs.

    Kind Regards

    Client Patrick

  • Barry from Elite Shower fixed my leaking shower recess problem very efficiently. Both in the planning of the job and its execution, he provided excellent service at a reasonable price. He left the area clean as new. In fact, you wouldn’t know he had been except for the fact that the shower is now completely leak-free. Recommended TONY BOND EDGECLIFF

    Client Tony Bond Edgecliff

  • Hi, Barry, Thanks for doing such a great job! The shower looks new again. The tiles have come up really well.

    Client Rita Killara

  • Wow Barry was awesome. He turned a bad job into an amazing showpiece. Recommend him to anyone. Thanks for not only a good job. But being a nice person.

    Client John Moussa St Ives

  • I couldn’t be happier! It looked like a brand new shower by the time the technician finished. Fantastic Job.

    Client Joe Blacktown

  • The service provided by Elite Shower Repairs was exceptional. From the phone call to the onsite quoting to completing the job, the staff and tech were professional and helpful. Tech thoroughly explained the procedure and repairs needed in our shower. We no longer have any leaks and our shower looks fantastic! I will be highly recommending to family and friends. Thanks again for the fast prompt service.

    Client Eryn Pepyat

  • It was a pleasure dealing with Simon of Elite Showers. Thoroughly professional from quote to completion and no surprises approach to job. We undertook a full renovation to our bath and couldn’t be happier with the result – from quality of workmanship to time to completion and staying on budget – highly recommend Elite.

    Client Shilpa

  • My Bathroom and Balcony were just recently sealed. Not only were the jobs done and completed to perfection. Both areas were left clean and tidy. Barry respected my home. (taking shoes off on carpet) Barry also did extra bits like unblocking a pipe that he noticed was blocked to assist with water retention.
    It’s not often you find good trustworthy tradesman – who take pride in their work and go the extra mile. I was also able to leave him in my home while I took my kids to Sport. I would highly recommend Elite Shower Repairs.

    Client Julie Fenton Stanhope Gardens

  • Hi.
    I’m just writing to compliment the workmanship on the work carried out to our shower. Such a beautiful looking job on my shower. Barry was very clear and explained to me what the service involved, and then did the job with no fuss. It looks beautiful …

    Client Fiona Warriewood

  • We firstly would like to say thank you for the wonderful service your company provided us.
    Your technician, was not only punctual in his arrival, but finishing the work on time, leaving the area neat and tidy. He is a very friendly and polite person, who conducted himself quite professionally. We are very impressed and satisfied with the quality of his work and the finished result. We would definitely like to use him for future projects.

    Client Eddy & Kate
READ ALL TESTIMONIALS

TRUSTED BY:

 Request A Quote

Copyright © 2018 Elite Shower Repairs | All Rights Reserved