FREQUENTLY ASKED QUESTIONS
Elite Shower Repairs is focused on providing high-quality service and customer satisfaction – we will do everything we can to meet your expectations. We are focused on quality, honesty and affordability. We only employ technicians who are experts in their field.
Sydney Metro & Lower Mountains.
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75% of our quotes are done over the phone. We will ask you some questions that will give us a better understanding of the service you require.
If we turn up on the day and can’t fix your shower for whatever reason, we will provide you with a no bligation free quote. Our quotes a free so there will never be a charge for this service.
As we have fixed prices there are no hidden costs. Our quotes will have additional charges if you wish to upgrade the service. Should we need to do extra work we will always seek your approval before any work commences.
The Standard service will take approx 1-2 hours.
The Rejuvenation service will take approx 2-3 hours.
To ensure shower is dry for our service, We recommend to have your last shower by 9pm the night before.
To ensure the best results we also advise that you:
Dry the area with a towel or rag after the last shower
Give the shower a light clean
Remove all your shampoos and cleaning products etc.
Shower must not be used within 24 hours of the service being completed.
If your walls are regrouted you may find a white powder residue on the tiles, After the 24 hours wipe down the area with a dry or wet cloth.
There will be minimal noise and mess. We carry a vacuum so we clean up any mess before leaving. Disruption is very minimal.
Sorry, but we don’t do shower screen repairs or replacements.
We recommend customers source there own tiles as we only supply white or beige.
Sealants which contain mould inhibitors, will block the formation of the mould, but will be consumed by this process. This means that the amount of fungicide in the cured sealant is decreasing over time and that after some time, when the total amount of free fungicide is depleted, mould may form on the surface of the sealant again.
Products containing mould inhibitors will therefore remain mould-free for a longer time than a sealant surface not containing this fungicide, but after a period of time (depending on the environment in which the product is applied) formation of some mould will appear on a sanitary sealant surface as well.
Mould growth is the result of a number of environmental conditions:
*High moisture content and bad air circulation in bathrooms and kitchens
*Organic waste materials on the sealant surface (soaps, body gel, kitchen rests, etc)
*Warm temperatures
We accept cash, cheques, credit cards, (credit cards have a surcharge) or direct deposit. Jobs are payable on completion of the job.
Our warranty does not cover your shower going mouldy or sealants/grout discolouring over time.
We do not cover against building movement, which causes the epoxy to separate from the walls.
Our warranty is:
- 2 years for wall grout and sealants
- 5 years for epoxy products
What our happy customers say about us:
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Hi Mel and Barry
I just wanted to say thank you to you and Barry for the terrific job done on my showers.
They look great. Very happy.Warm regards
Wendy Sullivan -
I love my new shower. Its gone from being old and mouldy to looking new again. What a fantastic job. The service was explained in detail and Barry turned up on time, which is rare these days. I was most impressed with the cleanliness of the bathroom after job completed. No dust or mess to clean up. Thank you again
Nicole
Westmead -
Simon did a terrific job. He was very professional and didn’t cut corners – e.g. it would have been easy to tile over waterproofing despite pinholes and save himself a Saturday but he did the right thing and reproofed. He turned up when he said he would and if there were unforseen delays, he let me know in a timely manner. I have recommended your service to a Real Estate agency, my neighbour and another friend. Barry’s advice was spot on – the tiles on the floor are great and the wall tiles almost match the others. Thank-you for a wonderful service and for your reliability
Regards,
Pam
Pam Freeland
-
old bathroom looking totally refreshed with new grout and sealer around the bath, the leaks have stopped down stairs. We noted your punctuality and cleanliness and thank you for that. Well done and we will recommend you.
Regards,
Luke Quoyle
Gordon -
My showers look amazing!
I am so pleased with the communication and professionalism.
Never late and so tidy and clean.
The price was worth it and yet not expensive.
Diane Tam -
The service provided by Elite Shower Repairs was exceptional. From the phone call to the onsite quoting to completing the job, the staff and tech were professional and helpful. Tech thoroughly explained the procedure and repairs needed in our shower. We no longer have any leaks and our shower looks fantastic! I will be highly recommending to family and friends. Thanks again for the fast prompt service.
Eryn Pepyat -
Hi,
We have just had our shower sealed and Barry has done an excellent job. We were so impressed by his work ethic and pleasant manner, the end result is just great. Thank you for this and I will definetly recommend Elite Shower Repairs to our family and friends.
Kind Regards.
Tracey
Wentworthville -
I would like to thank you for the wonderful job you did with my shower today it looks amazing.
I will be surely telling everyone about your awesome business.
Kind regards
Narelle O'Kell -
Thank you very much for a great job if you ever need a reference please have the customer contact me. Amazing is all I can say
Richard Hoskins
Rooty Hill
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Elite Shower Repairs provided such a great service that was efficient and done professionally. Barry the Technician was prompt and able to do a same day quote and booked in just a few days later. It made the shower look brand new! Would recommend Elite Shower Repairs to anyone requiring this kind of service. From a happy customer!
Cecilienne-Mae
Rooty Hill -
Both Barry and Simon have done an amazing job – we will not hesitate to spread the word and recommend your company!
Sheree Matthews -
Wow Barry was awesome. He turned a bad job into an amazing showpiece. Recommend him to anyone. Thanks for not only a good job. But being a nice person.
John Moussa
St Ives -
We had Elite Shower Repairs come to our home today to do a fix on one of our showers. We have been trying for a while to have someone come out but because it was a small job no-one seemed interested. Very professional & a great job done. Big thank-you to Barry. We highly recommend them.
Deborah Waterworth
Kellyville Ridge
Wendy Sullivan 
Nicole
Westmead 
Luke Quoyle
Gordon